I.T. Support (Managed Support)

Our Managed Support Packages Provide the Support Our Clients Expect From Us.

yourIT Provides Proactive I.T. Support That Is Fully Aligned to Your Vision. We Are Your I.T. Department, Except That We Are A Bigger, More Skilled Team That Are Always Friendly!

 

We Make I.T. Support…

EASY To Use

RELIABLE To Use

SAFE To Use

AFFORDABLE To Use

Always Available Service Desk

Our Team of Technical Staff Are Available 7/24 To Ensure Any Request Is Quickly Identified and Resolved. If Resolution Is Not Immediately Possible, They Will Escalate the Request to The Appropriate Resource to Get the Issue Taken Care of Promptly.

On Site Support

Our Team Is Available to Take on Any Daily Asks That May Come Up Where Onsite Support Is Needed. Tasks Can Be Requested for Immediate Response in The Case of An Emergency, Scheduled in Advance, Or Set Up as Recurring Request.

Supported by Local Experts

Be Confident Knowing That Your Business Is Supported by a Highly Experienced & Trained Technical Team. Our Team of Solutions & Systems Specialists Will Ensure the Effectiveness and Reliability of Your I.T. Operations.

One Point of Contact – yourIT Service Manager

A Dedicated I.T. Service Manager Is A Single Point of Contact For All Your Day-To-Day I.T. Needs, Reporting, And Escalation.

Managed Support Plans

Your Organization Can Choose from 3 Customized Support Plans Designed to Deliver Peace Of Mind.

Additional Services & Features can be added to our Packagtes, Contact Us to find more out about our Silver, Gold And Platinum Packages.

 

Here is a example of one of our Client Specific Customized Packaged List of Options.

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